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If you’re someone who plays Diablo 4 often, you may have seen a certain message before. Some players get a message when trying to login saying that your account locked, which can be quite frustrating and confusing. There’s a way to fix this this ‘your account is locked’ error in Diablo 4, so keep reading to find out the solution.
What is the locked account error in Diablo 4?
Have you ever tried logging into Diablo 4, and you notice an error code 395002? This error will let you know that your account locked, and you should wait a few minutes to try again. Trying to play the game a few minutes later may not work, but according to Blizzard Support, waiting five to 10 minutes will probably work.
Why does this error code even happen? Well, one reason why players may get this message is because too many players are attempting to login at once. Perhaps you’re trying to play Diablo 4 at a time when everyone else is. Be mindful of the time of day you decide to play, since most gamers during weekdays play from late afternoon into the evening. Otherwise, it could be that you didn’t login properly, or there are some server errors.
Screenshot by PC Invasion
What if you still can’t login after ten minutes have passed? There are a few other solutions to how you can fix the ‘your account is locked’ error in Diablo 4.
- Restart your PC: Yes, I said it, turn it off and on again. You never know, perhaps you’re attempting to login too frequently, and your PC needs a quick reset.
- Contact Blizzard Technical Support: Sometimes, getting in contact with Support will give you the solution faster.
- Play around peak hours: Try playing Diablo 4 when there are less players online.
- Restart your Wi-fi: It wouldn’t be terrible to attempt turning your internet router off and on again
Normally, you shouldn’t have to go through all these options. Waiting over 10 minutes should fix this issue, so don’t stress too much over it. Hopefully, everything works out, and you can get back to playing Diablo 4!
Diablo 4 is available on Battle.net.
